Shipping policy

FREE SHIPPING ACROSS INDIA

We offer free shipping on all orders across India. No minimum purchase required, no hidden charges. 

DELIVERY TIMELINE

Most orders are delivered within 3-5 business days from the order date, depending on your location. These timelines are estimates and may be subject to change due to unforeseen circumstances beyond our control.

PREMIUM COURIER PARTNERS

For reliable and timely delivery, we have partnered with Delhivery and Ecom Express—India's most trusted logistics providers. 

ORDER PROCESSING

Orders are processed and dispatched within 1-3 business days, excluding weekends and public holidays. You will receive a shipment confirmation with tracking details via email. 

ORDER TRACKING

Once your order ships, we provide real-time tracking information via email. Monitor your package's status until delivery. 

ORDER MODIFICATIONS

To modify your order, contact our support team immediately at care@muleluggage.com or call +91 8929010400. Changes are possible only before dispatch. 

DELIVERY ISSUES

In the event of lost packages, damage, or shipping delays, please reach out to our support team. We will work with our logistics partners to resolve the matter promptly. 

CONTACT US

Email: care@muleluggage.com

Phone: +91 8929010400